Operated by Impro Media SRL

8agora Privacy Policy

Last updated: August 27, 2026

This Privacy Policy explains how Impro Media SRL ("Impro Media", "we", "us" or "our") collects, uses and protects personal data in connection with the 8agora website, platform, demonstration environments and related services.

Impro Media SRL operates the 8agora platform and is the data controller for personal data processed through the website and services where Impro Media determines the purposes and means of processing.

We are committed to processing personal data transparently and in accordance with applicable data protection legislation, including the European Union General Data Protection Regulation (GDPR).

1. Data Controller

The data controller is:

Impro Media SRL
Timișoara Blvd. 89-91
Bucharest 061327, Romania
CUI: RO15653903
Trade Register: J40/14190/2013

For privacy-related questions, you may contact us at office@impromedia.ro.

2. Personal Data We May Collect

Depending on how you interact with 8agora, we may process information such as:

• your name and email address;
• information you submit through the contact form;
• subject lines, messages and other communications you send to us;
• account or authentication information where access to an 8agora environment requires an account;
• technical information such as IP address, browser type, device information and server log data;
• information generated through your interaction with an 8agora virtual environment;
• information necessary for providing technical support, demonstrations or contracted services.

We ask users not to submit sensitive personal data or special-category personal data through the website contact form unless this is specifically required and agreed in advance.

3. How We Use Personal Data

We may process personal data in order to:

• respond to enquiries and messages;
• provide access to 8agora services and virtual environments;
• operate, maintain and secure the platform;
• provide demonstrations, technical support and customer assistance;
• manage business and contractual relationships;
• improve platform functionality and user experience;
• detect technical problems, misuse or security incidents;
• comply with legal and regulatory obligations.

4. Legal Bases for Processing

Under the GDPR, our processing of personal data may be based on one or more of the following legal grounds:

• your consent, where consent is required;
• performance of a contract or steps taken at your request before entering into a contract;
• our legitimate interests in operating, securing and improving the 8agora services;
• compliance with legal obligations applicable to Impro Media SRL.

5. Contact Form

When you use the contact form on the 8agora website, we may collect your name, email address, message subject and the content of your message.

This information is used only for handling your enquiry, communicating with you and, where appropriate, preparing or managing a business relationship.

Information submitted through the contact form is not intended to be used for unsolicited marketing communications.

6. 8agora Accounts and Platform Access

Some 8agora environments or services may require user identification or account credentials. Where this applies, we may process information necessary to create, authenticate and manage access to the relevant environment.

Depending on the particular deployment, additional information may be processed within an 8agora environment, for example collaboration activity, multimedia, technical data or information associated with interactive applications.

For services provided to an organisation under a separate agreement, the applicable contract may contain additional provisions regarding data processing, confidentiality, security and retention.

7. Technical Data and Server Logs

Our hosting and technical infrastructure may automatically process limited technical information when you access the website or platform. This may include IP addresses, timestamps, browser information, requested resources and technical error information.

Such information may be used for security, troubleshooting, service availability and protection against misuse.

8. Cookies and Similar Technologies

The 8agora website may use cookies, local storage or similar browser technologies where technically necessary for website or platform functionality.

Certain third-party services embedded in or linked from the website may use their own cookies or similar technologies. Where legally required, non-essential technologies should only be activated after the appropriate user choice or consent.

9. Embedded Video and Third-Party Content

The 8agora website contains video content hosted by third-party services such as YouTube.

When you load or interact with embedded YouTube content, Google or YouTube may receive technical information about your browser, device and interaction with the video. Their processing of personal data is governed by their own privacy policies and terms.

The website may also contain links to third-party websites or social networks, including LinkedIn. Following an external link takes you to a service that operates independently from Impro Media SRL.

We are not responsible for the privacy practices of third-party websites and recommend reviewing their respective privacy policies.

10. Sharing of Personal Data

Personal data may be made available to service providers that assist us with hosting, infrastructure, communications, technical support or other services necessary for operating 8agora.

Such providers may process personal data only to the extent necessary for the relevant service and subject to applicable contractual and legal requirements.

Personal data may also be disclosed where required by law, court order or a competent public authority.

11. International Data Transfers

Some technology providers used in connection with the website or platform may process information outside the European Economic Area.

Where personal data is transferred internationally, we seek to rely on an appropriate legal mechanism under applicable data protection law, where such safeguards are required.

12. Data Retention

We retain personal data only for as long as reasonably necessary for the purpose for which it was collected, including fulfilling contractual obligations, responding to enquiries, maintaining security records and complying with legal, accounting or regulatory requirements.

Retention periods may differ depending on the nature of the information and the relationship between the user and Impro Media SRL.

13. Data Security

We use reasonable technical and organisational measures designed to protect personal data against unauthorised access, loss, alteration, disclosure or misuse.

However, no internet-based system or electronic transmission can be guaranteed to be completely secure.

14. Your Data Protection Rights

Subject to the conditions provided by applicable data protection legislation, you may have the right to:

• request access to personal data concerning you;
• request correction of inaccurate or incomplete information;
• request deletion of personal data;
• request restriction of processing;
• object to certain processing based on legitimate interests;
• request data portability where applicable;
• withdraw consent where processing is based on consent.

To exercise these rights, please contact office@impromedia.ro.

You also have the right to lodge a complaint with the competent data protection supervisory authority.

15. Children

The 8agora website and general platform services are not specifically directed toward children and we do not intentionally collect personal data from children through the public website.

Where 8agora is used in an educational environment involving minors, the applicable institution and Impro Media SRL may establish specific contractual, technical and privacy requirements for that deployment.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in the platform, services, technology or applicable legal requirements.

The date displayed at the top of this page indicates when the Privacy Policy was last updated.

17. Contact

Questions regarding this Privacy Policy or the processing of personal data may be sent to:

Impro Media SRL
Timișoara Blvd. 89-91
Bucharest 061327, Romania
CUI: RO15653903
Trade Register: J40/14190/2013
Email: office@impromedia.ro